Terms of Service

Last updated: 10/26/26

Subscribing to Phuzzles Plus? The price, what it includes, and how to cancel are in section 6.

1. Acceptance of Terms

By using Phuzzles ("the App"), you agree to these Terms of Service. If you do not agree, do not use the App.

2. Description of Service

Phuzzles is a messaging application where users send photos as scrambled puzzles for recipients to solve. It also has a public feed of puzzles other people have shared, a daily puzzle, and an optional paid subscription, Phuzzles Plus, described in section 6.

3. User Accounts

4. Acceptable Use

You agree NOT to:

5. Content

You retain ownership of photos you upload. By sending a puzzle, you grant Phuzzles a limited license to store, process, and display the image to the intended recipient. Puzzle images are kept while your account exists and are deleted with it. Deleting a puzzle in the app removes its image too, and images nothing points at are reclaimed automatically.

6. Phuzzles Plus (paid subscription)

Phuzzles is free to use. Phuzzles Plus is an optional subscription that renews automatically every month until you cancel it. You do not need it to send a puzzle to someone or to solve one they sent you.

What it costs

US$2.99 per month. Outside the United States the price is the local equivalent set by the store, and the exact amount is shown on the purchase screen before you confirm. There is no free trial: the first month is charged when you subscribe.

What it includes

Puzzles sent to you by someone you know are unlimited either way, with Plus or without it. Plus changes how much of the public feed you can play, not what you can do with your friends.

Billing, renewal and cancelling

Payment is taken by the store you bought from, not by us. It is charged to your Apple Account or your Google Play account when you confirm the purchase, and again each month within 24 hours before the current month ends, unless you cancel at least 24 hours before that. Cancelling stops the next charge; Plus keeps working until the month you have already paid for runs out, and part-months are not refunded.

You can see, change or cancel the subscription at any time in your store account: App Store subscriptions on iPhone, or Google Play subscriptions on Android. Deleting your Phuzzles account does not cancel the subscription, because we cannot cancel it for you: do that in the store first. Refunds are decided by the store that took the payment, under its own policy, not by us. If the price ever changes, the store asks you to agree to the new price before it applies.

One limit worth knowing before you pay

Plus is tied to the store you bought it from. Buying it on an iPhone unlocks it for that Apple Account, and buying it on Android unlocks it for that Google account. If you use both an iPhone and an Android phone, one subscription will not cover both of them, because we do not yet attach Plus to your Phuzzles account. On a new phone with the same store account, use Already subscribed? Restore on the Plus screen.

7. Reporting and Moderation — Zero Tolerance

There is zero tolerance for objectionable, abusive, or offensive content and for abusive users. By using Phuzzles you agree to this End User License Agreement (EULA) and agree not to post or transmit content that is objectionable, harassing, threatening, obscene, or otherwise abusive.

Every user can report objectionable content and block abusive users directly in the app. When you block a user, their content is removed from your view immediately and they can no longer contact you. We review reports, remove violating content, and suspend or terminate abusive accounts, typically within 24 hours. Continued use of the app requires acceptance of these terms.

8. Termination

We may suspend or terminate your account at any time for violations of these terms. You may delete your account at any time from within the app.

9. Disclaimers

The app is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

10. Limitation of Liability

To the maximum extent permitted by law, Rebel Studios shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the app after changes constitutes acceptance.

12. Contact

Questions? Contact us at: support@phuzzles.app